Privacy policy

Privacy policy

Effective date: May 25, 2018

1. General

Sunconfex BVBA (hereinafter: we), with company number BE 0875.026.508 and registered office at Dehemlaan 27, 8900 Ypres, assures you of the confidential processing of the data that you submit to us via the website. We take your privacy seriously. We process the obtained personal data in accordance with the provisions of the Belgian Law of 8 December 1992 on the protection of privacy with respect to the processing of personal data and all subsequent amendments and additions, as well as the General Data Protection Regulation (also known as GDPR) of 27 April 2016. You can always reach us by phone (+32 (0)57 221 221) or by e-mail(info@sunconfex.eu)

2. Definitions

Personal Data: Any information about an identified or identifiable living natural person. Website: The websites hosted under www.sunconfex.eu; www.improvedscreen.euuser:Any natural person who uses the website either interactively or non-interactively. Interactive use: Any use of the website whereby you actively enter personal data on the website, whether through an electronic form you have filled out or not. Non-interactive use: Any use that cannot be considered an interactive use, for example, simply browsing the website.

3. Applicability

Each visit to and use of the website is subject to this Privacy Statement.

4. Contact

Sunconfex is a data controller. Within Sunconfex, Mr. Ludwig Kestelyn acts as the main contact person. You can reach him by telephone (+32 (0)57 221 221) or by e-mail(ludwig@sunconfex.eu).

5. Which personal data is processed

If you simply take a look at our website, no personal data are processed. However, if you interact with the site (subscribe to newsletters, fill in the contact form, leave a comment, write a review, etc.), the data you enter will be processed by us. By communicating your personal data, you declare that you unconditionally agree to the processing of your personal data.

6. Purposes and basis of processing

The data controller processes personal data obtained through the website for one of the following purposes:

  • execution of assignment supported on concluded agreement
  • newsletters, advertising, etc., supported by explicit consent
  • optimisation of website supported by data collected through cookies
7. Recipients or categories of data recipients

Personal data processed may be communicated to the following recipients depending on the purposes of processing:

  • the user themselves
  • the case handlers within our company

The processed personal data are not communicated to third parties, unless this would be necessary for website and marketing purposes, as well as for the performance of our mission, a legal obligation, a legitimate interest, a vital interest, ...
In the aforementioned cases, certain personal data may be exchanged with the following non-exhaustive categories of recipients:

  • Our sales managers

Sometimes we may also need to use certain (technical) services, ranging from web hosting, organisation of mailing campaigns, use of specific software, cloud computing, ICT support, etc., which may allow third parties to access your personal data. However, in order to safeguard your rights, we have drawn up separate processing agreements with each of these service providers.

In principle, personal data is not passed on to third parties outside the European Economic Area. If personal data were to be passed on, we would only do so to countries that offer an equivalent level of data protection.

8. Retention period of processed data

We do not process more data than necessary for meeting the various purposes listed in Article 6 of this privacy statement.

The data will not be kept longer than the time required to provide you with an optimal service as well as after-sales/delivery service.

The maximum duration for this is 5 years.

The reason for this retention period is the warranty period of our products

9. Your rights

As a user of our website, you have:

  1. the right to access and additional information about your own data
  2. the right to request the data processed about you in intelligible form free of charge
  3. the right to rectification (free of charge) of incorrectly or incompletely processed data
  4. the right to data erasure. Unless this is not possible for legal reasons (such as billing, identification obligation, etc.)
  5. the right to object to the processing of your data
  6. the right to restriction of processing
  7. the right to data portability
  8. the right to withdraw your consent to the processing of data.

If you wish to exercise one or more of your rights, you must contact us in one of the ways specified in article 1 of this privacy statement. We will respond within 5 days.

10. Automated decision-making

In principle, we do not make any decisions if the decision-making is done automatically by a certain computer program or technical gadget. If this should happen, no binding agreement can result from this without the explicit approval of the user.

11. Our cookie policy

When you browse our website, you can choose whether or not to accept our cookies. For more information, please see our cookie policy via the Cookies button at the bottom of the website.

12. Security of your personal information.

We have taken the necessary measures to protect your personal data against possible data breaches, misuse by third parties and so forth, namely through protection on the websites by means of SSL certificates, security via firewalls, limitation of data storage locations, etc

If you have any questions or comments about this or if you think your data is no longer secure, you may always get in touch with the contact person mentioned in Article 4.

If you would like to, and you believe you have good reason to do so, you can also file a complaint with the Data Protection Authority:

Belgian Data Protection Authority
Privacy Commission
Printing Press Street 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35
E-mail: commission@privacycommission.be
URL: https://www.privacycommission.be

This Privacy Statement may be changed by us at any time and without notice, so you should check it each time you visit our website.